Testimonials

See Why Our Richmond Irrigation, Drainage & Lighting Services Come Highly Recommended

At James River Irrigation, we’re dedicated to providing top-quality irrigation, drainage and lighting solutions and exceptional customer service. But don’t just take our word for it! Read through the experiences of our valued clients below to see how we’ve helped them achieve healthier landscapes and more efficient watering systems. Their satisfaction is our greatest reward.

 
 
 
 
 
 
 
  
 
 
 
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 Patricia Jones 
 
 
 
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 Rama Karpe 
 
 
 
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 Mike Krumbein 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
  
 
 
 
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 Daniel Sweeney 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Rachel Brumburgh 
 
 
 
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Always have great service. I get notified when it’s time for all the things. With my busy schedule, it’s much appreciated.
  
 
  
 
 
 
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 Bill Brown 
 
 
 
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Scott was very thorough and made sure I was happy with the adjustments and fixes he did
  
 
  
 
 
 
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 Mike Petrizzi 
 
 
 
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Scott and Shane worked to get my Rain Sensor better positioned and it’s working like a charm.  They are just the latest of the long list of great people who work at James River Irrigation.  It’s also pretty remarkable these days to have the opportunity to work with the owner of the company as if you were the only customer.  Mr Nowack is always available.
  
 
  
 
 
 
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 Sharon Fayman 
 
 
 
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It was our first service call, Scott arrived on time, walk my husband through all that was needed and got our system up and ready for spring. Looking forward to our mid season visit.  Great Job Scott
  
 
  
 
 
 
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 Amy Worden 
 
 
 
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Showed up on time, was extremely polite, did a fantastic job assessing the problem with my irrigation system. Will be recommending them to all my friends and family!
  
 
  
 
 
 
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 Chad Jackson 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
February 3, 2026

I had an excellent experience with James River Irrigation today and felt compelled to leave a review. I called this morning after discovering that my irrigation system had been improperly winterized, which caused a pipe to burst on the meter side leading to the irrigation system and spill water into my front yard. To my surprise and relief, the technician, Shane, arrived at my home within an hour of my call.

Within that same hour, Shane not only fixed the immediate issue, but also quickly and clearly diagnosed the root cause of the problem. He took the time to explain what had happened and provided a thoughtful and practical solution strategy for moving forward so this would not happen again. His professionalism, efficiency, and knowledge were truly impressive.

If this experience is any indication of the level of service James River Irrigation consistently provides, I highly recommend them to anyone needing irrigation services or help with other lawn care issues. Highest marks to James River Irrigation and especially to Shane for outstanding service. Thank you so much to the entire James River team.